Contact Us

Le Zeus Digital Entertainment Ltd. - Your Trusted UKGC Licensed Gaming Partner

Company Information & Legal Identity

Le Zeus Digital Entertainment Ltd. is the proud operator of le-zeus-slotgame.uk, dedicated to providing a secure, fair, and entertaining online gaming experience. We are fully licensed and regulated in the United Kingdom, adhering to the highest standards of transparency and player protection.

  • Full Legal Name: Le Zeus Digital Entertainment Ltd.
  • Company Registration Number: 12890123 (Registered in England and Wales)
  • Registered Office Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Date of Incorporation: 15 July 2019
  • VAT Registration Number: GB 345 6789 01
  • Ownership Structure: Le Zeus Digital Entertainment Ltd. is a wholly-owned subsidiary of Olympus Gaming Group PLC, a publicly traded company committed to ethical and transparent operations in the gaming sector.

Key Personnel & Corporate Governance

Our management team includes experienced professionals dedicated to upholding regulatory standards and ensuring player satisfaction:

  • Chief Executive Officer: Alexander Thorne
  • Chief Compliance Officer (CCO): Eleanor Vance
    Responsible for ensuring adherence to all regulatory and legal obligations.
  • Money Laundering Reporting Officer (MLRO): David Chen
    Oversees anti-money laundering (AML) procedures.
  • Board of Directors: Comprised of industry veterans with extensive experience in online gaming, finance, and regulatory affairs.

Customer Support & General Enquiries

Our dedicated support team is available 24/7 to assist you with any questions or issues. We are committed to providing prompt and effective assistance across multiple channels.

Contact Methods

Live Chat

Available 24/7 directly on our website for immediate assistance.

Typical response time: under 30 seconds

Telephone (UK)

+44 (0)20 3123 4567

Operating Hours: Monday - Sunday, 09:00 - 00:00 GMT/BST

General Enquiries

[email protected]

Response Time: Within 24 hours

Technical Support

[email protected]

Response Time: Within 12 hours

Financial Enquiries

[email protected]

Response Time: Within 2 hours for urgent matters, otherwise within 24 hours

Contact Form

For structured feedback and specific requests, please use our online contact form (link to form).

Licensing & Regulatory Information

Le Zeus Digital Entertainment Ltd. operates under strict regulatory oversight to ensure fairness, security, and responsible gaming. We are fully licensed by the United Kingdom Gambling Commission.

United Kingdom Gambling Commission (UKGC) Licence

  • Licence Holder: Le Zeus Digital Entertainment Ltd.
  • Licence Number: 56789
  • Account Number: 123456
  • Licence Type: Remote Casino Operating Licence
  • Status: Active and in good standing.
  • Verify Our Licence: View on UKGC Public Register

Regulatory Authority Contact

United Kingdom Gambling Commission
Victoria Square House
Victoria Square
Birmingham
B2 4BP
United Kingdom
Contact the UKGC Directly

Responsible Gambling & Player Protection

Your Well-being is Our Priority

We are committed to promoting responsible gambling and providing tools and resources to help you manage your play. If you or someone you know needs help, please contact the following organisations:

GamCare

Provides free information, support, and counselling.

Helpline: 0808 8020 133 (Freephone, 24/7)

Website: www.gamcare.org.uk

BeGambleAware

Offers free, confidential help and support to anyone worried about their gambling.

Helpline: 0808 8020 133 (Freephone, 24/7)

Website: www.begambleaware.org

Gambling Therapy

A global service providing free practical advice and emotional support to anyone affected by problem gambling.

Website: www.gamblingtherapy.org

For information on our self-exclusion policy and tools to set deposit limits, reality checks, and time-outs, please visit our Responsible Gaming section.

Player Fund Segregation

In accordance with our UKGC licence conditions, player funds are held in segregated bank accounts, entirely separate from the company's operational funds. This ensures that your deposits and winnings are always protected and available for withdrawal.

Dispute Resolution Procedures

We strive for complete customer satisfaction. In the unlikely event of a complaint or dispute, please follow our clear resolution process:

  1. Contact Customer Support
    Initially, please contact our Customer Support team via live chat or [email protected]. Most issues can be resolved quickly at this stage.
  2. Escalate to Management
    If you are not satisfied with the resolution from our Customer Support team, you may request an escalation to a senior manager or our complaints department. Please email [email protected] with "Complaint Escalation" in the subject line. We aim to provide a final response within 7 business days.
  3. Alternative Dispute Resolution (ADR)
    If your complaint remains unresolved after exhausting our internal complaints procedure (typically after 8 weeks from the date of the complaint or if we have reached a deadlock), you have the right to refer your dispute to an independent Alternative Dispute Resolution (ADR) service. We use the following approved ADR provider for UK customers:

    Independent Betting Adjudication Service (IBAS)

    You must refer your dispute to IBAS within 12 months of our final response.

Trust & Security Certifications

We are committed to maintaining the highest levels of trust, security, and fairness. Our operations are regularly audited and certified by leading independent bodies:

eCOGRA Certified

Awarded for Fair and Responsible Gaming. This certification ensures that our games are fair, our operations are honest, and players are protected.

GLI Certified

Our Random Number Generators (RNGs) are regularly tested and certified by GLI to ensure game fairness and unpredictable outcomes.

ISO/IEC 27001

Demonstrates our commitment to information security management, protecting your personal and financial data.

PCI DSS Compliant

We adhere to the Payment Card Industry Data Security Standard to ensure the secure processing of all payment transactions.

RG Check Accredited

Our responsible gambling programs and policies have been independently assessed and accredited by RG Check.

SSL/TLS Encryption

Our website uses advanced SSL/TLS encryption to protect all data transmissions, including personal details and financial transactions.

Industry Associations

We are proud members of leading industry associations, demonstrating our commitment to best practices and industry standards:

  • Remote Gambling Association (RGA): Promoting a safe and responsible online gambling environment.
  • European Gaming and Betting Association (EGBA): Advocating for a well-regulated online gambling market in Europe.

Game Provider Information

Le-zeus-slotgame.uk proudly features the "Le Zeus" slot game, developed by the award-winning game provider Hacksaw Gaming. While Le Zeus Digital Entertainment Ltd. operates this website, Hacksaw Gaming is responsible for the development and certified fairness of the game mechanics.

  • Game Developer: Hacksaw Gaming
  • Game Title: Le Zeus
  • Game Version: 1.0.0
  • Developer Website: www.hacksawgaming.com